Shipping & Returns
Shipping Information
We offer various shipping methods to deliver your orders safely and on time.
- Orders are typically processed within 1-3 business days after payment confirmation.
- Delivery times vary by location and shipping method selected.
- You will receive a tracking number via email once your order ships.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Returns & Exchanges
We want you to be completely satisfied with your purchase. You have the right to return or exchange items within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original packaging with tags attached.
- Items must be in the same condition as when you received them.
- Proof of purchase (order number or receipt) must be provided.
To initiate a return:
- Contact us at [email protected] with your order number.
- We will provide you with return instructions and a return authorization.
- Ship the item back to us using the provided return address.
- Once we receive and inspect the returned item, we will process your refund.
Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Exchanges
If you need to exchange an item for a different size or color, please contact us at [email protected]. We will guide you through the exchange process.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at [email protected]. We will arrange for a replacement or full refund, including return shipping costs.
Questions?
If you have any questions about shipping or returns, please contact us:
- Email: [email protected]
- Phone: +90 545 316 42 53